Healthcare organizations are at a pivotal moment, with new opportunities to enhance outcomes and efficiency. Beyond delivering exceptional patient care, they must balance sustainability targets, minimize downtime across increasingly complex infrastructure, and do more with leaner teams. As per the U.S. Department of Energy Better Buildings Initiative, healthcare facilities consume nearly 10% of all energy used by the U.S. … Continued

In the modern world of building management, data is the currency of operational excellence. Raw sensor values, thresholds, setpoints, and insights all flow through a digital environment powered by IoT and analytics. The value of this data hinges not just on its accuracy, but also on its context, and especially its units of measurement. The Importance … Continued

Airports are entering one of the most transformative decades in their history. Passenger volumes are rising, operational complexity is increasing, and the pressure to deliver seamless, safe, and efficient travel experiences has never been higher. At the same time, Artificial Intelligence is rapidly reshaping how airports think about operations, infrastructure, and decision making.  In response to this … Continued

Up to 95% of the information generated and captured in documents during building design and construction can go unused in building operations, according to research. For built environments, documentation is essential but managing it can be overwhelming. Facility teams have to track architectural packages, O&M manuals, floor plans, and more. All this information is often … Continued

Facility teams live in a swirl of data, ranging from BMS alarms, work orders, sensor streams, comfort complaints, energy spikes, daily inspections and compliance checks. Every morning the question is the same: What needs attention today, and in what order? Is vital equipment supporting core systems in the building running as expected? Facility Managers (FMs) … Continued

Whether it’s maintaining aging infrastructure, managing rising energy cost, or keeping operations running without interruption, facility teams aspire to do more with less. Operational AI delivers on this promise. It gives organizations the ability to act before problems escalate and make decisions grounded in data. The value this unlocks goes far beyond incremental efficiency gains. … Continued

As a frontier AI-driven platform, a customer-obsessed mindset keeps Willow anchored in the practical realities of facilities, infrastructure, and operations. It pushes product decisions toward real-world problems. These include reducing downtime and simplifying workflows. Customer signal directs where the platform should evolve next, which in turn shapes the Willow experience. Willow prioritizes the highest-impact pain points, … Continued

AI-powered knowledge graphs are transforming building management by turning fragmented operational data into structured layers that can be queried. When paired with 3D views of systems, they unlock a new era of intuitive facility operations. Knowledge graphs bring isolated systems together by mapping relationships between assets, spaces and data. 3D models add spatial intelligence, highlighting … Continued

While HVACs contribute on the order of 40% of a building’s operational expenses, whole‑building strategies can yield up to 70% reductions. Modern campuses, airports, stadiums and healthcare facilities operate as interconnected ecosystems. Willow’s platform is built to unify systems, correlate signals across them, and deliver operational intelligence. Stepping beyond traditional HVAC-centric fault detection, Willow has … Continued

Every winter season, facility teams face the same challenge: remembering the precise operational settings that kept their buildings running smoothly during the last cold‑weather event. Whether it’s humidity setpoints, air‑handling unit adjustments, or temporary overrides implemented to protect equipment and maintain occupant comfort, the details matter. And yet, they’re often buried in documents and logs … Continued

Across airports, hospitals, multi-site corporations and university campuses, organizations generate tens of thousands of work orders each year. Strong preventive maintenance programs dictate that every task is consistently documented. Beyond that, there is corrective maintenance, inspections, seasonal tune-ups, and more. Work orders are the heartbeat of facilities operations. They tell the story of what’s happening inside … Continued

Over 60% of facility managers say their time is consumed by work order management, leaving far less time for the strategic work. For technicians, the story is similar. Organizations share that time performing hands-on work falls between 18-30%. When someone reports a new issue, traditional workflows dictate manual data entry, and it can take a while before … Continued