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Building Operations

Improving Air Quality and Conserving Energy with Demand Controlled Ventilation

Indoor Air Quality (IAQ) is critical when thousands of people gather in environments like airports, hospitals, university campuses, and stadiums. These spaces experience rapid fluctuations in occupancy, which can lead to spikes in CO₂ levels and other pollutants. Traditional HVAC systems often operate on fixed schedules or assumptions, making it difficult to respond dynamically to … Continued
AI & Digital Twins

Willow Skills and Insights

In modern building management, Willow offers Skills, intelligent rules that monitor and analyze asset performance. Insights are the actionable results these Skills generate. Together, they are vital for identifying issues or optimizing operations, and ensuring a safe, efficient environment. Buildings can now evolve from reactive monitoring, overcoming challenges like missed inefficiencies and delayed responses to … Continued
Building Operations

Breathe Easy: Managing Indoor Air Quality with Willow

Did you know that Americans spend approximately 90% of their lives in indoor environments? The U.S. Environmental Protection Agency first shared this finding back in 1994 with the National Human Activity Pattern Survey and since then, the figure has inched upwards. A more recent study published in 2024 in the Journal of the American Planning Association shows … Continued
Building Operations

Enhancing Workforce Productivity

In today’s facility operations, increasing operational efficiency requires the most powerful lever available: workforce productivity benchmarks. Metrics such as First-Time Fix Rate (FTFR), technician utilization, and repeat visit reduction directly influence cost and performance. Customer data shows that labor costs can account for up to 80% of operating budgets. With nearly 50% of skilled professionals … Continued
Sustainability

Evolution from Grid-Aware to Grid-Interactive

The energy landscape is undergoing a profound transformation as both buildings and grids evolve towards bi-directional energy exchange. At the heart of this shift is the first step of grid awareness, where buildings monitor and understand their energy usage, and balance loads internally for power optimization. Over time, we envision all buildings becoming grid interactive, … Continued
AI & Digital Twins

Australia Tour Key Takeaways

From Sydney to Melbourne to Brisbane, Willow’s Australia Tour brought together leaders across medical, K-12 education, higher ed, and enterprise operations to explore how AI and Willow are transforming the way organizations manage and optimize their buildings. We kicked off the tour with an announcement of Willow Copilot General Availability. Willow Copilot is transforming building … Continued
Building Operations

The Shift from EPC to Platforms: A New Era in Building Management

In the evolving landscape of building management, organizations are increasingly seeking smarter, more resilient ways to optimize operations, reduce costs, enhance occupant experience, and move away from reactive maintenance. Imagine this real-world use case: A water leak at an airport goes undetected, leading to a burst pipe, forcing a runway out of commission and triggering … Continued
Building Operations

Data Estate for Real Estate

At Willow, building a “data estate for real estate” speaks to constructing the architecture, systems, and processes that allow built environments to integrate, analyze, and act on operational data in a way that enables insights, automation, decisioning, and intelligence.  A data estate refers to the full scope of data assets, both raw as ingested from … Continued
Data & Platform

Using Capstone Projects to Bridge Academia and Industry

Capstone projects are vital for seniors in bridging academic learning with real-world applications. These artefacts allow future innovators to showcase their skills, solve meaningful problems and prepare for professional opportunities. Project topics on digital twins, grid interaction and building management offer a unique opportunity for interdisciplinary collaboration across a wide range of college majors. Students … Continued
Data & Platform

From Data to Decisions: A Journey Across the Insights Spectrum

Modern buildings depend on a sophisticated blend of Operational Technology (OT) and Information Technology (IT) systems to deliver operational efficiency. These systems range from HVAC units and electrical to plumbing and lighting. Managing them separately across organization boundaries creates silos that hinder collaboration and limit holistic insights.    Willow makes unifying IT and OT easy. … Continued
Data & Platform

Evolving Towards Condition Based Maintenance

Maintenance strategies have evolved dramatically over the past few decades. Enterprises typically start with a reactive approach, addressing failures after they occur. Over the years, this has matured into preventive methodologies with fixed schedules. The next step in this journey is Condition Based Maintenance (CBM). This powerful approach is enabled by combining static, spatial, and … Continued

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