Blog

In the heart of Texas, Dallas Fort Worth International Airport (DFW) is a dynamic ecosystem of infrastructure, technology, and people. This third busiest airport in the world faces the constant challenge of maintaining operational excellence while managing a vast and complex physical environment. To meet these demands, DFW embarked on a multi-year initiative to revolutionize its maintenance … Continued

Capital planning for large infrastructure portfolios such as airports, university campuses and hospitals is a complex and resource-intensive endeavor. With thousands of assets to manage, facilities teams constantly face challenges. They have to prioritize repairs, replacements, and investments in a way that maximizes operational efficiency and minimizes long-term costs. One of the most critical steps … Continued

In today’s world of smart buildings and sustainable operations, laboratories present a unique challenge. They’re energy-intensive, safety-critical environments where inefficiencies can lead to significant costs. Fume hoods are a critical piece of lab infrastructure, essential for protecting researchers from hazardous fumes. However, when left to run continuously, they can have a significant impact on HVAC system … Continued

Digital Twins and AI are transforming real estate. Data-driven management of buildings is improving efficiency, sustainability, tenant experience, and long-term asset value. By integrating static, spatial and live data, Willow empowers stakeholders across the real estate ecosystem. In turn, this allows them to make smarter decisions, improve operational efficiency, and enhance tenant satisfaction. Willow caters to … Continued

As August fades and September begins, the signs of fall start to show with cooler mornings and a shift in hue for the leaves on much of the trees. It’s a season of transition, and nowhere is that more evident than in schools and university campuses. Classroom schedules come alive again, and daily space utilization data … Continued

Willow and Microsoft partnered recently on a series of nationwide executive briefings in Dallas, New York City and Redmond. We hosted panels with industry experts joining us from organizations including Dallas-Fort Worth International Airport (DFW), Walmart, Northern Arizona University, Georgia Southern University, Children’s Health, Brookfield Properties and UT Southwestern Medical Center to tell their stories … Continued

Fast onboarding and deployment unlocks immediate value, accelerating customer success and driving faster returns on investment. At Willow, our Deployment & Activation (D&A) team engage early, lighting up spatial, static and live data in the knowledge graph as a secure Single Tenant instance is stood up. The environment is tailored to generate insights and automate actions, … Continued

In modern digital environments, uptime isn’t just a nice to have. When connectors or sensors fail silently, it’s not only data streams that stop. Insights stall, operations slow, and teams scramble to diagnose the problem. App Status changes that by giving you real time visibility into connector and sensor health so you can spot issues … Continued

Gartner’s Digital Markets Buyer Trends Survey reveals that 25% of organizations increased spending on facility management SaaS by 16–30% year-over-year, but many failed to realize ROI due to poor implementation and lack of user adoption. Keith LaRose’s recent LinkedIn post further illustrates these perils, and it had many of us reflecting on our learnings at Willow. We … Continued

AI is a broad space with a spectrum of techniques to support a diverse set of use cases, each requiring different forms of intelligence and computational strategies. Chain of thought conversations and content generation are powered by GenAI. Machine learning models forecast equipment failures and energy demand using historical and real-time data, while optimization and … Continued

The challenge In today’s complex building environments, operational excellence depends on two things: having great teams and tools with deep domain expertise and the ability to adapt quickly. But many organizations are facing a dual challenge: their most experienced operators are retiring, and their building systems are becoming more data-rich and dynamic than ever. Our solution  … Continued

If Part 1 on our discussion on unifying IT and OT laid out the ‘why’, this installment is your guide to the ‘how’.  We’ll be breaking down the key systems, stakeholders, and technical frameworks required to build a unified, contextualized data estate that powers operational intelligence, step by step. Step 1: Identify and Align Core Stakeholders  … Continued