Everything you can do with Willow
Willow unifies BMS, CMMS, IoT, and enterprise data into a single model, so operational teams can see, predict, and act on what’s happening across every building in real time.
Explore the Operational AI capabilities that transform disconnected building data into intelligence, powered by the world’s largest ontology for the built environment.
For Facility and Operations teams
Resolve issues faster with every piece of operational context in one place.
See issues in spatial context
Overlay live insights and work orders on an interactive 3D model of the building to easily understand what’s happening, where, and why.
Everything about any asset, one click away
Search any asset and instantly see its static parameters, relationships, documents, live telemetry, and full lifecycle history, without jumping between systems or chasing permissions.
Know what matters most
Detect equipment faults, commissioning issues, energy waste, comfort problems, and operational inefficiencies in real time. Every Insight includes automated diagnostics, impact scoring, and recommended next steps.
Respond automatically when conditions change
Trigger operational workflows directly from Insights to improve operational performance, including HVAC optimization, leak response, equipment control, and battery optimization against weather, grid signals, and consumption patterns.
Tickets & CMMS sync
Synchronize work orders with leading CMMS platforms while preserving diagnostics, operational context, remediation guidance, and asset history.
Time series & occurrences
See the exact points that raised an Insight, with every fault occurrence shaded over live telemetry. Easily identify patterns before they become failures.
Dynamic Insight summaries
Operational summaries automatically update as telemetry changes, keeping recommendations, priorities, and supporting evidence current without manual intervention.
Operational Skills library
Deploy hundreds of pre-built operational skills for HVAC, central plants, metering, refrigeration, occupancy, IAQ, lighting, energy optimization, and IoT systems, with new capabilities added continuously.
For building & portfolio managers
See operational performance across every building. Monitor everything from energy, maintenance, and sustainability to occupancy, indoor environmental quality, and operational performance. Compare buildings, identify trends, and prioritize investment across your portfolio.
Portfolio intelligence at a glance
Customizable dashboards bring electrical energy, GHG, occupancy, footfall, comfort, and AI-driven ticket analytics together, so you can filter by building, region, or market and compare performance across the entire portfolio.
Customizable home page
Build a home page and dashboards from a library of widgets, so the KPIs that matter to each user are front and center, with themes for accessibility.
Location scope selector
Set a top-level context (a single building, a region, or the whole portfolio) and every view filters to it automatically.
AI-driven ticket analytics
Understand where work is concentrated and where to invest, with analytics that connect operational activity back to cost and impact.
For digital transformation teams
Turn operational expertise into reusable intelligence with a low-code toolkit that puts skill-building in the hands of subject-matter experts, not just software engineers.
Build operational logic with low-code tools
Author, test, simulate, and deploy operational Skills using an intuitive visual environment designed for facilities experts. Simulate against up to a year of live data in seconds, then deploy with no extra development or infrastructure.
Excel-like expression language
Define anything from simple range checks to complex recursive logic using familiar, spreadsheet-style formulas, with no upskilling on code required.
Calculated points
Create virtual trends calculated in real time alongside physical sensors, to add context or recreate missing data points that power richer skills.
Run AI/ML models in Skills
Upload a machine-learning model and reference it from any skill instantly, executed in real time with low latency and no extra development.
Graph-based expressions
Reference data from disconnected systems with simple dot notation that traverses the Knowledge Graph, with no complex SQL to link silos.
Digital twin lifecycle management
Bulk-upload and centrally manage twins, relationships, files, and historical telemetry, accelerated by a vision LLM trained on deep domain expertise.
For every user
Every organization approaches Operational AI differently. Whether you’re responsible for facilities, capital planning, sustainability, or enterprise technology, Willow provides the capabilities to help every team make better operational decisions.
Willow Copilot
An intelligent assistant grounded in your Knowledge Graph: natural-language diagnostics, guidance, and action across every workflow.
Enterprise security
Manage access with enterprise-grade role-based permissions, ensuring every user sees only the information and workflows appropriate to their responsibilities.
Open building ontology
Model buildings, equipment, spaces, systems, and operational relationships using an open ontology that creates a consistent operational language across every portfolio.
Open API & 200+ connectors
Integrate BACnet, Modbus, OPC UA, MQTT, KNX, DALI, CMMS platforms, BIM models, enterprise applications, cloud services, IoT devices, and more than 100 additional systems through open APIs and connectors.
Find out how much you are leaving on the table
Willow customers have saved over $1M in just 9 months. See what that looks like for your portfolio.