Willow helps you understand your buildings, make better decisions, and take action across systems to reduce costs, risk, and downtime.
Chiller operating above design
Continuous water flow
Better decisions begin with deeper understanding
Buildings and their conditions are constantly changing. So are the needs of the people and operations they serve.
Willow Operational AI connects building data, operational knowledge, and real-time conditions to help teams anticipate problems, make informed decisions, and coordinate action.
Connect operational understanding to decisions, action, and outcomes
Know what needs attention and why
Connect live conditions with equipment history and system relationships to investigate causes, anticipate problems, and prioritize issues by cost, energy, comfort, and risk.
Give your team the context to determine what needs action first.
Turn informed decisions into coordinated action
Put agents to work on coordinated, multi-step workflows. Route work orders with supporting context and use Active Control to adjust building-system operation within configured limits.
Keep your team in control with defined permissions, visible actions, and operator overrides.
Put your building knowledge within reach
Ask questions about assets, spaces, live conditions, and work history. Investigate issues and retrieve relevant guidance without searching across systems and documents.
Create custom briefings to bring operational priorities to the people who need them.
Know what worked and improve what comes next
Run Functional Testing within diagnostic and preventive maintenance workflows. Track conditions after an intervention, identify unresolved issues, and preserve the response and outcome to inform future decisions.
Built on the world’s richest ontology for the built world
The Willow Knowledge Graph connects equipment, spaces, systems, and operational data, including the relationships between them.
This shared context helps AI anticipate problems, inform decisions, and coordinate action across your operations.
Improve building performance. Reduce operating costs.
Lower the cost of running your buildings
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Energy efficiency and occupancy-based HVAC control
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Load shift and load shed (demand flexibility)
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Optimized equipment configuration and sequencing
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Greater technician and maintenance efficiency
Address issues before they become expensive
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Avoided downtime and revenue loss
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Faster incident detection and resolution
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Fewer major repairs and secondary failures
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Early intervention before faults escalate
Protect the operations people depend on
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Early detection of unsafe conditions
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Regulatory and compliance adherence
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Improved indoor air quality and occupant comfort
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Greater operational resilience and faster triage
Real stories, real impact
Willow is revolutionizing facility management across Higher Education, Healthcare, Retail, Aviation, and more.
Willow x BNP Paribas Real Estate
“In nine months, we have saved roughly a million dollars as it relates to operational expenses.”
Ron Stalnaker, VP of Business and Finance
“Willow has very much allowed us to be more efficient to change how we think about how we spend our time and actually be able to move our sustainability goals forward on lots of different fronts.”
Steve Burrell, CIO
DFW & the future of airport operations
“The journey we’re on is transforming our real estate business and the way we think and use data.”
Hunter Hart, Walmart Realty SVP
Beyond fault detection: intelligence for the whole operation
Traditional fault detection
Willow Operational AI
See what Operational AI can do for your buildings
Discover how Willow can help your team make better decisions, reduce costs, and improve operations.