Operational AI built on Microsoft Azure
Willow is built natively on Azure, connecting building and infrastructure data to Azure Digital Twins, Microsoft Foundry, Dynamics 365 Field Service, and Microsoft Fabric.
Your Azure commitment covers Willow
If your organization has an existing Azure commitment (MACC) or Enterprise Agreement, Willow purchases apply directly against that spend. Because Willow transacts 100% through the Microsoft Marketplace, no separate procurement process or new vendor approval cycle are required.
Recognized for agentic AI at enterprise scale
Willow is a Microsoft Frontier Partner and Microsoft Partner of the Year Award finalist recognized for deploying Operational AI at scale across large enterprise portfolios. Microsoft’s Frontier Partner specialization identifies partners with validated capability to build and deliver agents across the Microsoft Frontier product stack.
Connected across the Microsoft stack
Microsoft Fabric
For organizations using Microsoft Fabric as their enterprise data layer, Willow delivers your buildings’ operational data directly in OneLake using Snowflake Iceberg dynamic tables. That includes the digital twin of every asset and space, their relationships, the underlying sensor telemetry, and Willow’s AI-detected faults and insights, all as open tables. Your analysts query it natively in Fabric alongside business and financial data, with no separate warehouse to operate and the data always in your own tenant.
Dynamics 365 Field Service
When Willow’s Knowledge Graph detects a fault, it generates a prioritized, categorized work order in Dynamics 365 Field Service. Technicians receive fault context, asset history, and recommended action before arriving on site.
Microsoft Foundry and Azure Digital Twins
Willow Copilot runs on Microsoft Foundry, grounded in the Azure Digital Twins store that models every asset, space, and system relationship across a portfolio.
Field technicians can query fault context and asset history in natural language, while CIOs and CFOs can query operational performance and compliance status.
Why Willow + Microsoft Azure
Together, Willow and Microsoft Azure deliver secure, scalable digital twin and operational intelligence environments for complex enterprises.
For CIOs
Because Willow is built natively on Azure, it deploys inside the security perimeter and data governance framework your organization has already established. Single-tenant architecture means your operational data stays in your Azure instance, in your region.
For CFOs
Willow transacts on the Microsoft Marketplace, applying against existing Azure commitments and Enterprise Agreement spend. No separate procurement process or new vendor approval cycle required. Customers save more than $1M in operational costs within a year.
For Operations leaders
Willow gives facilities and maintenance teams the same AI access that Microsoft 365 Copilot gives knowledge workers, whether it’s the facilities director tracking 171,000 assets, the technician diagnosing a fault, or the VP of Real Estate querying portfolio performance.
Frequently asked questions
Willow is built on Microsoft Azure and has a rich history of innovation with Microsoft. Willow was an engineering and launch partner for Azure Digital Twins and Microsoft Cloud for Sustainability and was first to demonstrate unique integrations with Dynamics 365. Willow also connects natively with Dynamics 365 Field Service and can connect to Microsoft Fabric via API.
Yes. Willow is available on the Microsoft Marketplace and transacts against existing Azure commitments and Enterprise Agreements.
For organizations actively drawing down an Azure MACC, Willow is a direct path to operational ROI against committed spend.
Willow customers see operational savings within the first year:
- Georgia Southern University: $1M+ in operational savings in 9 months.
- Walmart: $1.4M in downtime savings and 842 failures prevented in 6 months.
- Northern Arizona University: $200K+ in avoidable costs identified in the first year.
Each customer runs on a fully dedicated Azure instance with isolated containers, databases, and compute resources. No operational data is shared across customers. Production data is stored in the customer’s region.
Microsoft’s Frontier Partner specialization recognizes partners with validated readiness to build and deliver agentic AI solutions on the Microsoft Frontier product stack, including Copilot, Agent 365, Azure AI, and Microsoft Fabric. The designation is designed to help enterprise customers and Microsoft field sales teams identify partners capable of moving AI from pilots to governed, production-ready deployment. Willow holds this designation for deploying Operational AI agents in complex building environments: detecting faults, scheduling maintenance, routing work orders, and acting on live building data autonomously across large infrastructure portfolios.
See Willow in action
Put your Azure commitment to work. See Operational AI in action.