Conversational AI for smarter operations
Turn data into decisions with conversational AI
Willow Copilot is an AI agent for built environments leveraging the power of a large language model (LLM) and your organization’s Knowledge Graph to provide real-time insights, troubleshooting, and workflow automation. Facility managers, technicians, and business leaders can chat naturally with Copilot, accelerating decision-making and operations.
Your AI companion for intelligent operations
Start your day with a Daily Briefing in the Willow platform, and get an instant summary of top insights and building analytics. Ask questions about failing diagnostics, which insights to action, and which maintenance orders to prioritize to better organize your workstream.
Simplified remote and on-site troubleshooting
As you action Insights in Willow, Willow Copilot understands the context of the Asset you are working on. Remotely delve into the root cause of failing diagnostics with a simple Copilot conversation in your preferred language. Citations are provided with responses when referencing uploaded documents.
For technicians dispatched to address a problem on-site:
Understand which remote diagnostics passed or failed. Willow Copilot can even suggest which spare parts to carry with you.
Get repair assistance without sifting through hundreds of pages of Operation & Maintenance manuals or your organization’s troubleshooting knowledge base (KB). Willow Copilot performs Retrieval Augmented Generation (RAG) on relevant content uploaded during onboarding and leverages the relationship between document twins and assets in the Knowledge Graph of your building to provide a response.
Ask Copilot to summarize how the issue was resolved and log it as problem resolution as part of completing the work order.
Secure with dedicated environments
Built for enterprise security, Willow Copilot operates within your organization’s individual tenant, ensuring data privacy and integrity at every level.
