Healthcare organizations are at a pivotal moment, with new opportunities to enhance outcomes and efficiency. Beyond delivering exceptional patient care, they must balance sustainability targets, minimize downtime across increasingly complex infrastructure, and do more with leaner teams. As per the U.S. Department of Energy Better Buildings Initiative, healthcare facilities consume nearly 10% of all energy used by the U.S. … Continued

In the modern world of building management, data is the currency of operational excellence. Raw sensor values, thresholds, setpoints, and insights all flow through a digital environment powered by IoT and analytics. The value of this data hinges not just on its accuracy, but also on its context, and especially its units of measurement. The Importance … Continued

Up to 95% of the information generated and captured in documents during building design and construction can go unused in building operations, according to research. For built environments, documentation is essential but managing it can be overwhelming. Facility teams have to track architectural packages, O&M manuals, floor plans, and more. All this information is often … Continued

by Rick Szcodronski, Chief Product Officer, Willow Ontology, shapes, and data form the foundation of Willow’s data layer. For many organizations, adopting a shared ontology or traditional tagging model is a logical starting point. However, the lack of consistent data shapes across vendors makes true plug-and-play integration and seamless migration difficult to achieve. Willow takes … Continued

As a frontier AI-driven platform, a customer-obsessed mindset keeps Willow anchored in the practical realities of facilities, infrastructure, and operations. It pushes product decisions toward real-world problems. These include reducing downtime and simplifying workflows. Customer signal directs where the platform should evolve next, which in turn shapes the Willow experience. Willow prioritizes the highest-impact pain points, … Continued

While HVACs contribute on the order of 40% of a building’s operational expenses, whole‑building strategies can yield up to 70% reductions. Modern campuses, airports, stadiums and healthcare facilities operate as interconnected ecosystems. Willow’s platform is built to unify systems, correlate signals across them, and deliver operational intelligence. Stepping beyond traditional HVAC-centric fault detection, Willow has … Continued

by Rick Szcodronski, Chief Product Officer, Willow We are quickly moving towards a world where AI agents help solve the resource and skill constraints facing facility operations while reducing ballooning energy costs. But successfully disrupting the status quo in how facilities in the built environment have been operating for the past few decades starts with … Continued

Capstone projects are vital for seniors in bridging academic learning with real-world applications. These artefacts allow future innovators to showcase their skills, solve meaningful problems and prepare for professional opportunities. Project topics on digital twins, grid interaction and building management offer a unique opportunity for interdisciplinary collaboration across a wide range of college majors. Students … Continued

Modern buildings depend on a sophisticated blend of Operational Technology (OT) and Information Technology (IT) systems to deliver operational efficiency. These systems range from HVAC units and electrical to plumbing and lighting. Managing them separately across organization boundaries creates silos that hinder collaboration and limit holistic insights.    Willow makes unifying IT and OT easy. … Continued

Maintenance strategies have evolved dramatically over the past few decades. Enterprises typically start with a reactive approach, addressing failures after they occur. Over the years, this has matured into preventive methodologies with fixed schedules. The next step in this journey is Condition Based Maintenance (CBM). This powerful approach is enabled by combining static, spatial, and … Continued

In the heart of Texas, Dallas Fort Worth International Airport (DFW) is a dynamic ecosystem of infrastructure, technology, and people. This third busiest airport in the world faces the constant challenge of maintaining operational excellence while managing a vast and complex physical environment. To meet these demands, DFW embarked on a multi-year initiative to revolutionize its maintenance … Continued

As August fades and September begins, the signs of fall start to show with cooler mornings and a shift in hue for the leaves on much of the trees. It’s a season of transition, and nowhere is that more evident than in schools and university campuses. Classroom schedules come alive again, and daily space utilization data … Continued

Fast onboarding and deployment unlocks immediate value, accelerating customer success and driving faster returns on investment. At Willow, our Deployment & Activation (D&A) team engage early, lighting up spatial, static and live data in the knowledge graph as a secure Single Tenant instance is stood up. The environment is tailored to generate insights and automate actions, … Continued

In modern digital environments, uptime isn’t just a nice to have. When connectors or sensors fail silently, it’s not only data streams that stop. Insights stall, operations slow, and teams scramble to diagnose the problem. App Status changes that by giving you real time visibility into connector and sensor health so you can spot issues … Continued

Gartner’s Digital Markets Buyer Trends Survey reveals that 25% of organizations increased spending on facility management SaaS by 16–30% year-over-year, but many failed to realize ROI due to poor implementation and lack of user adoption. Keith LaRose’s recent LinkedIn post further illustrates these perils, and it had many of us reflecting on our learnings at Willow. We … Continued

If Part 1 on our discussion on unifying IT and OT laid out the ‘why’, this installment is your guide to the ‘how’.  We’ll be breaking down the key systems, stakeholders, and technical frameworks required to build a unified, contextualized data estate that powers operational intelligence, step by step. Step 1: Identify and Align Core Stakeholders  … Continued

The most advanced buildings in the world aren’t the ones with the most sensors. They’re the ones that can take their data and connect it all together to show you the big picture. Your data is talking, but who’s listening to it?  If you’re leading operations, facilities, or sustainability in a large enterprise, you already know … Continued

Why speed and precision both matter In the built world, more often than ever, building operators are relying on facility management platforms like Willow to monitor their critical systems and prompt them to act when needed to prevent downtime. In this context, every second counts. However, most platforms execute logic with a delay that could … Continued

The smarter your buildings get, the more control you need over your data  The world generates approximately 402.74 million terabytes (TB) of data per day¹. In fact, Internet of Things (IoT) devices alone, such as smart monitors and industrial sensors, are expected to generate 73.1 ZB of data this year². For large enterprise customers, such as hospitals, airports, and universities, … Continued