Investa Property Group, one of Australia’s largest owners and managers of commercial real estate and Willow, a technology company, have together been developing a unique approach to digital management across the lifecycle of an asset – enabled through the creation of an exact virtual replica of the built form – A Digital Twin. This approach has yielded substantial benefits in the achievement of time, cost and quality construction (data collection and validation), handover (speed and smoothness) and now on going operation of commercial buildings (massive efficiency increases due to data availability and readiness of a Digital Twin).

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Maximizing efficiency with Investa & Willow’s digital twin approach

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We are excited to announce the interoperation of asset performance solution Willow with Dynamics 365 Field Service, making it seamless to share critical insights like equipment health and faults in order to proactively detect and resolve asset issues. The IoT-based solutions elevate asset monitoring and service management to new levels of sophistication, empowering frontline workers to make better-informed decisions based on data when providing service and repairs. The new Copilot capabilities in Dynamics 365 Field Service can also help efficiently summarize and update work orders generated based on these IoT-based solutions.

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Seamless integration of Willow with Dynamics 365 Field Service

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