See how Willow can help you cut costs, save energy, and operate your buildings more efficiently and sustainably.
Digital Twins and AI are transforming real estate. Data-driven management of buildings is improving efficiency, sustainability, tenant experience, and long-term asset value. By integrating static, spatial and live data, Willow empowers stakeholders across the real estate ecosystem. In turn, this allows them to make smarter decisions, improve operational efficiency, and enhance tenant satisfaction. Willow caters to each of these stakeholders by providing specific features that address their priorities and needs.
Tenants are the individuals or organizations that lease or rent space within a property. They are responsible for paying rent and adhering to lease terms. Their primary concerns include comfort, safety, and the quality of their environment.
Asset managers oversee the financial performance of properties. They focus on maximizing value through strategic investments, budgeting, and long-term planning. Their goals include maximizing asset value, optimizing operational expenditures (OPEX) and driving Capital Planning.
Property managers handle the day-to-day operations of a property. They manage leasing, tenant relations, maintenance coordination, and ensure the property functions smoothly. Their success depends on operational efficiency and tenant satisfaction.
Facility managers are technical specialists responsible for maintaining building systems. They ensure safety, compliance, and efficient operations of HVAC, lighting, and other infrastructure. Their role is critical in ensuring the building runs reliably and sustainably.
Willow connects various spatial, static and live data sources to deliver actionable insights for each stakeholder. Electrical, mechanical and plumbing data along with CAD drawings, BIM models and architectural drawings constitute spatial data. Riser diagrams, Test and Balance reports and O&M manuals are examples of Static data ingested into the Knowledge Graph. Finally, a host of connectors ranging from BMS protocols to CMMS integrations drive a real-time, live data stream through the platform. For each of the four stakeholders mentioned, this data provides a wide variety of benefits.
Tenants are at the heart of any real estate operation, and Willow helps improve their experience in several ways. By monitoring temperature, lighting and indoor air quality, Willow ensures optimal comfort conditions while giving tenants an easy way to report issues. These reports are captured in Willow Tickets and linked to assets in the Knowledge Graph, often integrated with a CMMS system. This allows facility teams to resolve problems quickly. Willow generates real-time insights that proactively indicate changes in building comfort, providing valuable data for teams to analyze and address. At the same time, tenants benefit from energy-efficient environments that reduce operating costs and support sustainability goals. Beyond individual comfort, Willow aggregates occupancy data to inform space utilization and planning decisions. By prioritizing comfort, transparency, and sustainability, Willow helps property owners retain tenants and reduce churn.
Asset Managers are focused on financial performance, balancing space utilization and optimization with global compliance. Willow gives them tools to do both with real-time building occupancy and foot traffic data that generate clarity around space usage patterns. By automating set-point adjustments during unoccupied periods, Willow’s Active Control reduces operational costs. At the same time, the platform tracks energy usage, carbon emissions, and other ESG metrics, helping Asset Managers stay compliant with regulations while meeting the expectations of investors.
Willow’s Activate Technology delivers actionable insights for reducing energy consumption, which strengthens sustainability efforts and lowers costs. To deliver with enterprise-grade security at scale, single-tenant environments ensure data privacy and residency. Fine-grained Role Based Access Control enables admins to manage and control end-user access. The platform provides insights with KPIs on Avoidable Cost. GenAI-driven prompts enable faster report generation and Capital Planning with Willow Copilot, while ensuring compliance with global standards. Together, these features empower Asset Managers to make informed decisions that enhance performance and drive long-term value.
Property Managers are the operational overseers juggling multiple responsibilities every day, and Willow helps streamline that workload. Asset Knowledge in the graph is established on Day 0 when onboarding connectors that integrate to disparate systems. As an example, a single twin in Willow represents a physical Air Handling Unit in a building. The same asset may have a different name in the CMMS system, compared to the BACnet-discovered device for the BMS system. Over time, periodic syncs ensure that Asset Knowledge is kept up to date for Day N scenarios. Robust QA/QC is maintained with Willow’s Activate Technology. Insights and instrumentation detect anomalies such as telemetry signals that have flat-lined. App Status, a dedicated monitoring capability in Willow, provides a clear, live overview of connector and sensor state. Connectivity failures and potential problems are surfaced proactively, giving Property Managers the context to respond quickly.
Facility Managers are the technical and operational specialists in commercial real estate, and Willow gives them the tools to ensure secure and efficient operations. As an example, insights enable monitoring of anomalies in water meter flow patterns. Typically, domestic water consumption goes to zero every night, and alerting on a break in this pattern enables early leak detection. To action these insights, Willow can generate tickets automatically, ensuring compliance and streamlining workflows. Active Control enables further automation by sending commands back into the system, like scaling back setpoints based on occupancy. Dashboards make it easy to track and analyze trends such as space utilization, foot traffic, and peak energy demand. With these insights, Facility Managers can allocate resources effectively and ensure operations stay secure, reliable, and optimized at scale.
Whether you’re a tenant looking for a consistently comfortable environment, an Asset Manager focused on long-term value, a Property Manager streamlining operations, or a Facilities Manager prioritizing safety, Willow provides the insights to help you succeed. By bringing all stakeholders together in one platform, Willow enables optimized spaces, stronger market appeal, regulatory compliance, and efficient operations. As the real estate industry continues to evolve, Willow plays a crucial role in delivering smart, secure, and sustainable buildings.