Willow and thyssenkrupp Elevator Take Building Smarts to a New Level

PRESS RELEASE | Sydney, September 24, 2018
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WILLOW, A GLOBAL COMPANY HQ’D IN AUSTRALIA, CREATES A DIGITAL TWIN PLATFORM PROVIDING STATE-OF-THE-ART TRANSFORMATION OF BUILDING MANAGEMENT AND DELIVERING THE BEST VISITOR EXPERIENCE

Willow, an Australian digital company, has collaborated with thyssenkrupp Elevator and Microsoft to create a digital replica of thyssenkrupp’s Innovations Test Tower in Rottweil Germany. The solution integrates hundreds of sources of data to revolutionise building performance and efficiency for both operators and tenants – from maintenance, to resource utilisation, to energy efficiency and beyond – all whilst improving the ways people experience the building.

Opened in 2017, thyssenkrupp’s Innovations Test Tower, showcases cutting edge innovations as the company embarks on a digital transformation to move buildings beyond being “smart” and to create more liveable spaces.

The tower is home to the world’s first ropeless elevator, with a revolutionary design that moves elevator cars both vertically and horizontally like in a continuous metro system, with multiple cars per shaft. Using a technology called MULTI, this brings greater capacity and shorter waiting times to users; it sets no limits in building height or shape, allowing architects to completely rethink designs; and it saves a significant amount of space inside buildings, improving the business case for real estate developers and investors.

thyssenkrupp Elevator joined with Willow to create the “Willow Twin” to collect and integrate data from across the 246-meter tower by developing an intelligent digital twin of the asset, turning the building into a rich ecosystem of data-driven insights. The technology helps operators and asset managers understand how tenants are using a building.

By creating a digital replica of the building, Willow Twin collects and integrates hundreds of sources of data from individual proprietary systems to provide a single view, creating actionable insight of the tower through a visually intuitive software platform, accessible by all levels of the asset management in real time. The Willow Twin can also benefit from the data collected by the predictive maintenance system thyssenkrupp MAX, which is already connecting and analysing data from over 120,000 elevators in Germany, the US, Korea and Spain, predicting and managing the assets performance and availability, and reducing elevator downtime by half.

The solution features a custom-built mobile application which facilitates direct communication between the building operator, managers and maintenance teams and features a best in class GIS map for intuitive navigation within the building.

Prof. Michael Cesarz, Chief Executive Officer for MULTI at thyssenkrupp Elevator: “When combined with data collected by the existing thyssenkrupp MAX predictive maintenance service, the Willow Twin creates a living system that allows asset managers and owners to build a fully digital picture of how tenants are experiencing a building. This intelligence helps us to improve facilities management and provides insight into how occupants and visitors use the building.”

Willow selected Microsoft Azure as their cloud provider, powering the company’s business and digital solutions. Willow’s innovative solution is created on Azure Digital Twins to unlock the power of cloud, IoT and AI. Azure Digital Twins deliver the required scale, security and spatial intelligence.

“By 2020, buildings across the globe will be creating 37.2 zetabytes of data. Everything from a building’s efficiency to how people are experiencing the building and its infrastructure is producing information. Being able to harness and leverage the insights from this data presents the most important opportunity for asset managers and building operators when it comes to attracting and retaining tenants as well as designing the buildings of the future,” said Joshua Ridley, CEO Willow said.

“With the Willow Twin, we have created a simple and easy to use digital platform that provides building owners and operators a single way to access and coordinate the hundreds of different data points from multiple sources and IoT sensors across a building through one portal. The end-result is owners and operators designing buildings with insights they would never otherwise have.”

“Willow uses Azure Digital Twins to model the building, track real-time data and connect devices. Azure Digital Twins stores the hierarchy and building data and then Willow feeds in details from other systems, such as architectural design, warranties and manuals, providing one place to view all aspects of a building or infrastructure asset. Azure Digital Twins provides Willow and thyssenkrupp Elevator confidence in creating insights which are simple and actionable, in a cloud platform that is secure and scalable,” said Bert Van Hoof, Group Program Manager, Azure IoT at Microsoft Corp.

Estimates indicate the Internet of Things (IoT) economic impact on buildings could reach $6.3 trillion^ by 2025, with energy efficiency identified as a key driver in increasing asset value (2-7% premium over traditional properties), higher rental income (8-3%) and higher occupancy rates (9-18%).*

The five key use cases of the Willow Twin in the Tower are:

  • Elevator maintenance – Willow Twin will benefit from the already implemented thyssenkrupp MAX, the world’s first predictive maintenance system based on IoT and Microsoft Azure Cloud. Data collected from connected elevators will be analysed by intelligent algorithms, that alert service technician and building managers on possible failures enabling service interventions before problems even occur. thyssenkrupp MAX is set to reduce elevator downtime by half.
  • Smarter contracts with Blockchain – Through blockchain technology, thyssenkrupp Elevator can now manage new contracts designed with trust with their contractors. Both the building operator and contractor can see the exact availability of each elevator, the maintenance which has been conducted on each elevator and response times to alerts. All residing in the Willow Twin, this data-led approach to sharing information across the supply chain, fundamentally changes the way building managers and contractors work together.
  • Automatic facility management – With Willow Twin, facility managers will receive automatic notifications of potential faults in operations. For example, the Facilities Manager will be alerted to potential faults in air conditioners through the Client Portal on a floor prior to a tenant complaining, allowing them to investigate and restore the issue. A tenant’s comfort will remain consistent.
  • Emergency management – Camera sensors connected to the Willow Twin will allow building managers to know exactly how many people are on a specific flor at one point in time. Should an emergency arise, the building manager can see the best avenue for people to exit the building.

  • Tenant designed customer experience – Willow Twin is an open platform built on Azure Digital Twins, which will allow third party developers to plug in their application with ease. Building operators will be able to create unique tenant experiences, leveraging different applications requested by different tenants. This ensures tenants will have an easy mobile interface that will support all their built environment needs, from room booking apps to coffee order apps.

-ends-

Notes to editor

  • *McKinsey Global has found that IoT economic impact on buildings could reach $6.3 trillion by 2025: Research by Technavio.
  • ^Research by JLL has found that energy efficient buildings are not only sold at a 2-17pc premium over more traditional properties, but they also achieve 8-35% higher rental income and 9-18pc higher occupancy rates.

About Willow

Willow is the digital twin for the built world.

Our mission is to empower every person and organisation to connect with the built world in a whole new way.

For more, visit www.willowinc.com

For media enquiries, email us at PR@willowinc.com

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Rachel Ebalan-Ramirez

General Manager, Manila

As the GM/Principal of the Manila Studio, Rachel leads the overall operations and general management of the branch office to ensure all activities are aligned with the company business objectives.

She serves as a key part of the Operations Executive Group with input into the strategies formulated for operational growth, practice improvements, efficient resourcing and project delivery, culture development, and structure across the whole business.

Rachel oversees all Manila-based Shared-Services Teams and manages the execution of an effective and collaborative approach in providing support to the global company operations.

Corporate Connect Stages 2 & 3

  • Sector: Commercial
  • Size/scale:
    30,000 sqm (322,917 sqft)
  • Architect: WMK
  • Contractor: Taylor Construction
  • Developer: Goodman
  • Owner/Operator: Goodman
  • Engaged by: Taylor Construction
  • Willow’s role: Digital Architecture

100 Queens Street

  • Sector: Commercial
  • Size/scale:
    34,900 sqm (375,660 sqft)
  • Architect: Kirsten Thompson Architects
  • Owner/Operator: GPT Group
  • Engaged by: GPT Group
  • Willow’s role: Digital Engineering

32 Smith Street

  • Sector: Commercial
  • Size/scale:
    26,000 sqm (279,861 sqft)
  • Architect: Fender Katsalidis
  • Owner/Operator: GPT
  • Engaged by: GPT
  • Willow’s role: Digital Engineering

567 Collins Street

  • Sector: Commercial
  • Size/scale:
    55,000 sqm (592,015 sqft)
  • Architect: COX and Spowers
  • Developer: Investa
  • Owner/Operator: Investa
  • Engaged by: Investa
  • Willow’s role: Digital Engineering, WillowTwin™

Barrack Place, 151 Clarence Street

  • Sector: Commercial
  • Size/scale:
    20,000 sqm (236,806 sqft)
  • Architect: Architectus
  • Contractor: Built
  • Developer: Investa
  • Owner/Operator: Investa
  • Engaged by: Investa
  • Willow’s role: Digital Engineering, WillowTwin™

Sydney Metro Martin Place

  • Sector: Commercial / Rail
  • Size/scale:
    20,000 sqm (236,806 sqft)
  • Architect: JPW, Grimshaw and Tzannes
  • Developer: Macquarie Group
  • Owner/Operator: Macquarie Group / Transport for NSW
  • Engaged by: Savills / Macquarie Group
  • Willow’s role: Digital Engineering

Tempo Drummoyne

  • Sector: Residential
  • Size/scale:
    4,000 sqm (43,055 sqft)
  • Architect: FKM
  • Developer: EG Funds
  • Engaged by: FKM
  • Willow’s role: Digital Architecture

Sydney Light Rail

  • Sector: Light Rail
  • Size/scale:
    12 KM Span 19 stations
  • Architect: Grimshaw
  • Owner/Operator: Transport for NSW
  • Engaged by: Grimshaw
  • Willow’s role: Digital Architecture

Summer Hill

  • Sector: Residential
  • Size/scale:
    24,789 sqm (266,826 sqft)
  • Architect: HASSELL
  • Developer: EG Funds
  • Engaged by: HASSELL
  • Willow’s role: Digital Architecture

Waterloo Road Campus

  • Sector: Commercial
  • Size/scale:
    120,773 sqm (1,229,990 sqft)
  • Architect: Architectus
  • Contractor: John Holland Group
  • Developer: John Holland Group
  • Owner/Operator: John Holland Group
  • Engaged by: John Holland Group
  • Willow’s role: Digital Engineering

Global Switch Ultimo

  • Sector: Data Centre
  • Size/scale:
    40,000 sqm (430,556 sqft)
  • Architect: DEM
  • Owner/Operator: Global Switch
  • Engaged by: Global Switch
  • Willow’s role: Digital Engineering

Pittsburgh International Airport

  • Sector: Aviation
  • Size/scale:
    58,714 sqm (631,992 sqft)
  • Architect: Gensler / Luis Videl & Architects
  • Owner/Operator: Pittsburgh International Airport
  • Engaged by: Pittsburgh International Airport
  • Willow’s role: Digital Engineering

60 Martin Place

  • Sector: Commercial
  • Size/scale:
    40,000 sqm (430, 556 sqft)
  • Architect: HASSELL
  • Contractor: Lendlease
  • Developer: Investa
  • Owner/Operator: Investa
  • Engaged by: Investa
  • Willow’s role: Digital Engineering, WillowTwin™ platform

480 Hay Street /
The Westin Hotel Perth

  • Sector: Hospitality, Commercial
  • Size/scale:
    48,000 sqm (516,667 sqft)
  • Architect: HASSELL
  • Contractor: BCG
  • Owner/Operator:
    Westin (Marriott Hotels)
  • Engaged by: HASSELL
  • Willow’s role: Digital Architecture

The Sandstones Precinct

  • Sector: Hospitality, Conference
  • Size/scale:
    30,000 sqm (322,917 sqft)
  • Architect: MAKE Architects
  • Contractor: Built
  • Owner/Operator:
    Pontiac Land Group
  • Developer: Pontiac Land Group
  • Engaged by: Pontiac Land Group
  • Willow’s role: Digital Architecture

The Star Sovereign Resort

  • Sector: Hospitality
  • Size/scale:
    148,644 sqm (1.6 million sqft)
  • Architect: HBA (Design)
  • Contractor: Built
  • Owner/Operator:
    The Star Entertainment
  • Engaged by: The Star Entertainment
  • Willow’s role: Digital Architecuture (Lead Consultant)

The Ribbon

  • Sector: Hospitality, Residential (Serviced apartments)
  • Size/scale:
    54,800 sqm (589,862 sqft)
  • Architect: HASSELL (Design Architect)
  • Contractor: Grocon
  • Developer: Grocon
  • Owner/Operator: Greaton/W Hotel (Marriot Hotels)
  • Engaged by: Grocon
  • Willow’s role: Digital Engineering, Digital Architecture

477 Collins Street

  • Sector: Commercial
  • Size/scale:
    55,000 sqm (592,015 sqft)
  • Architect: Grimshaw
  • Owner/Operator: Mirvac
  • Engaged by: Mirvac
  • Willow’s role: Digital Engineering

Top Golf (various locations)

  • Sector: Hospitality
  • Size/scale:
    572,250-726,790 sqm (6,159,647-7,823,102 sqft)
  • Contractor: Arco Murray
  • Owner/Operator: Top Golf
  • Engaged by: Arco Murray
  • Willow’s role: Digital Engineering

Vanessa Iezzi

Head of People & Culture

Passionate about creating great workplaces and developing people, Vanessa is responsible for establishing the key foundations to scale Willow’s culture globally.

This includes overseeing global recruitment, talent mapping, people development frameworks, and driving engagement with Willow’s values throughout the organisation.

Tom White

Chief of Staff

Tom is Willow’s Chief of Staff. He delivers a full range of services across the business, developing business and project plans for initiatives that cut across the organization, including new offerings, partnership opportunities, improvements to internal operations whilst developing new programs to support the strategic direction of the organization.

Justin Gurney

Principal/Regional Head of WillowDigital

Justin is inspired by Willow’s vision and drive to transform the property industry. Justin made the decision to join Willow as Principal and Regional Head of WillowDigital in order to work on the delivery of iconic projects through smart technology. He is responsible for the delivery of complex and large-scale projects in the hotel, commercial office, and high-rise residential sectors while bringing to Willow over 25 years of experience in architecture and construction.

Dr. Michael Easson, AM FRICS FAICD

Chairman and Co-Founder

As Chairman, Michael guides Willow’s vision and strategic direction, provides corporate governance oversight and assists the company in fostering strategic long-term relationships. Michael’s experience in infrastructure and property is extensive across the private and public sectors, with over 35 years experience in real estate development and investment.

Adam Geha

Executive Director and Co-Founder

Adam is responsible for guiding Willow’s capital raising activities and regularly reviewing financial strategy and performance.

In addition to his role with Willow, Adam is the CEO and Co-founder of EG Funds Management, where he has led and supervised over USD 1.8 billion in commercial property investment and development for over 20 years.

Lee Fogarty

Principal & Head of Pre-Contracts

Lee takes a hands-on approach to managing and growing Willow’s international operations both as an architect and practice director.

Lee has been involved in a large number of projects from design phase into construction and operation. He knows how to harness the latest technologies to build buildings in the virtual world creating streamlined documentation that facilitates more cost and time efficient projects. In the future, Lee believes we will move completely away from 2D drawings into the 3D virtual world resulting in streamlined and more effective construction and procurement methods.

Shaun Klann

President - USA & Europe

Shaun leads the United States and European operations of Willow. With a background combining engineering, strategic consulting, and property development, Shaun has come to be recognised as one of North America’s most sought after smart building experts.

Shaun is our lead spokesperson for growth in the US and Europe.

Rani Adam

Chief Innovation Engineer

As Chief Innovation Engineer at Willow, Rani oversees the technical development and engineering on a global scale. His experience to date, having produced technology for a spectrum of sectors, is both visionary and practical. In creation of technology for e-commerce, rail, fintech, infrastructure and commercial real estate applications, Rani enables effortless user experiences. His experience in complex backend design has allowed for B2B (business-to-business), B2C (business-to-customer), and P2P (peer-to-peer) interactivity and economy. In addition to realising universal applications for technology (spanning web and mobile), Rani is responsible for leading Willow’s Software Engineering Teams through complex and specialised project conditions.

Will Sessions

Chief Information Officer

Will Sessions is the Chief Information Officer at Willow. In this role, he oversees all aspects of IT operations, infrastructure, applications, and architecture within the business. He also manages the strategic technological roadmaps, not to mention new technologies, initiatives, trends, cloud technologies, data analytics and information workflow.

Will’s technical background is grounded in the infrastructure space including network, computer server, security, and virtualisation before moving into new Cloud technologies.

Prior to joining Willow in 2017, he held consulting and strategic roles at companies such as Versent, SunRice, and CIMIC.

Sallyann Allman

Business Development Director

As Business Development Director, Sallyann leads Willow’s new business development strategy and customer engagement.

Queens Plaza Park

  • Sector: Commercial Multi-Family
  • Size/scale:
    92,903 sqm (1 million sqft)
  • Architect: Handel Architects
  • Developer: Durst Organisation
  • Owner/Operator: Durst Organisation
  • Engaged by: Durst Organisation
  • Willow’s role: Digital Engineering, WillowTwin™ platform

Daniel Isserow

Chief Finance Officer

An experienced finance professional with 8 years investment banking experience together with 4 years working in the Big 4, Daniel brings the fiscal discipline required to successfully grow the business and ensure its operational efficiency. Daniel is responsible for the areas of Finance, Legal, HR, and IT across the business.

Daniel is a qualified Chartered Accountant and holds a Master of Taxation from UNSW.

Daniel Kalnins

Global Head of Digital

As the Global Head of Digital, Daniel is responsible for the technical and strategic direction of the Digital Engineering Services Team. He is also a member of the Senior Executive Team in helping shape the path of the current and future business focus.

Gerard Francis

Managing Director and Chief Operations Officer

As Managing Director and Chief Operating Officer, Gerard is the co-head of the Executive Team (with the CEO) and manages the day-to-day operations of the organisation, its people and resources.

Gerard is responsible for implementing the strategy approved by the board ensuring that the organisation structure and processes meet the strategic and cultural needs of the organisation.

Gerard has utilised this depth of knowledge and leadership to provide strong governance, strategic direction and operational stability as Willow enters a new phase of growth and maturity.

Dale Brett

Chief Product Officer and Co-Founder

Dale Brett is the Co-Founder & Chief Product Officer at Willow, Australia’s fastest growing provider of smart technology for the built world. With a personal drive to solve complex and real-world problems with technological solutions, Dale leads the technology, product, and innovation at Willow.

In the last two years alone, Dale has led the ideation and implementation of groundbreaking technologies such as the WillowTwin™ Technology Platform, the Marketplace, and the WillowRail Operations to name a few. The technology is now being utilised by the world’s largest real estate owners, including Microsoft, AXA, and Investa Property Group. The common goal being, to make the world more sustainable, connected, intuitive, and innovative.

Joshua Ridley

Chief Executive Officer and Co-Founder

As CEO, Joshua oversees the strategic direction, growth, and management of the company. He is passionate about culture, people, and growing a global company that has a positive impact on our world.

Joshua has built a reputation for his strong leadership and innovation with some of the largest and most admired owners of infrastructure and real estate including the Durst Organisation and Macquarie. He believes in building a global network of strong partners and has spearheaded partnerships with leading organisations such as Microsoft, thyssenkrupp, and Strukton Rail.

He has overseen the development of over $10B of projects through Design and Construction in a senior leadership capacity, and has partnered with preeminent architects, including KPF, Foster & Partners, Perkins Will, and Grimshaw. In Australia, he has worked on major projects with companies including Investa, GPT, Mirvac, Grocon, Brookfield, Multiplex, John Holland, CPB, Pontiac, Star, and NSW Government.

Joshua is our lead corporate spokesperson, covering the history of Willow, our vision for the built world, client engagements and breaking stories.

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